Contact Us
Got a question about a review, spotted something that needs updating, or just want to flag an issue with one of the sites we cover? We're happy to hear from readers, and this page tells you how to reach us and what we can (and can't) help with.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods. When you write in, it helps to include which casino or page you're referring to, so we can look into it properly.
What we can help with
- Corrections or updates to a review — for example, if a bonus offer, supported coin, or licensing detail has changed since we last checked it
- Questions about how we rank and score the sites listed on Bitcoin Casino Sites
- General feedback on the site, its layout, or its content
- Suggestions for a crypto casino you think we should look at
- Reports of broken links, outdated information, or technical issues on the site itself
What we can't help with
We're an independent review and comparison site, not a casino operator, payment processor, or customer support desk for any of the brands featured here. That means a few things fall outside what we're able to do:
- We can't access, action, or check the status of your account, deposits, or withdrawals at any casino — that has to go through the casino's own support team, which you'll usually find via live chat or a help center on their site
- We can't process refunds, resolve billing disputes, or intervene in a dispute between you and a casino
- We can't offer tax or legal advice — if you have questions about how gambling winnings or crypto gains are taxed, a qualified tax professional is the right person to ask
- We don't provide financial or investment advice on cryptocurrencies
If your query relates to one of the casinos ranked on our Non GamStop Casinos 2026 page or elsewhere on the site, contacting that operator directly will almost always get you a faster, more useful answer than reaching out to us.
Reporting an issue with a review
Our team researches and updates casino listings regularly, but the crypto casino landscape moves fast — bonus terms, supported coins, and licensing can change without much notice. If you've played at a site we cover and noticed something that doesn't match what's listed on Bitcoin Casino Sites, let us know. We'd rather correct an inaccuracy quickly than leave outdated information up. Include the site name, the section that's wrong, and what you observed, and we'll look into it.
How we handle commercial relationships
Some of the casinos listed on this site pay us a commission when a reader signs up through our links. This never determines how a site is ranked or reviewed — our scoring is based on the criteria outlined in our review process, not on which operators pay for placement. If you have questions about how a specific ranking was reached, feel free to ask us directly.
Before you write in about a specific casino
A few quick checks can save time:
- Confirm you're looking at the casino's current terms — bonus offers and wagering requirements are updated by operators often, sometimes without notice
- Check whether your state is on that casino's restricted list, since offshore crypto casinos commonly exclude certain US states
- If it's an account-specific issue, contact the casino's own support team first, since we don't have access to individual player accounts
If gambling is becoming a concern
If you or someone you know is struggling to control their gambling, free confidential support is available through the National Problem Gambling Helpline at 1-800-GAMBLER. It's worth knowing that offshore crypto casinos often don't offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth taking your own precautions. Our Responsible Gambling page has more on this, including practical tools and where to find further support. Play is intended for adults of legal age only — the minimum age varies by casino and state, typically 18 or 21, so always check the specific site's requirement before signing up.
Learn more about how we operate
For more on who we are and how we put these reviews together, see our About Us page. Our full site terms, including how the site is used and what our content does and doesn't promise, are set out in our Terms and Conditions.